Frequently asked questions

Amenities

Parks. Are all features complete, or will there be more?


Features of the master plan are complete, however HOA management is currently considering updating the plan with additional features.




Mail: Why is mail delivered by cluster-box in later phases of Wyndham Hill?


Curbside Mailboxes... were allowed in initial phases, but local postal regulations changes and the developer was forced to convert to cluster mail box centers.




Parks: Will there be additional green space planned for the last phase?


A block-long strip will be irrigated, landscaped, and maintained by the HOA.




Internet & Cable Service: Why aren't there more options, and why does it take so long for new phases to be served?


Since the legislature removed the requirement for Cable companies to negotiate franchise agreements with municipalities, they have become very independent. Installation time lag is a statewide problem and some cable companies have left our market.




Parks: Why isn't the City park better maintained?


The city portion of Wyndham Hill Park (area north of the swimming pool) was upgraded substantially in 2017 with construction of the trail and bridges with irrigation and trees. Public park issues should be reported to the Temple Parks Department.





Streets

Street Repairs: Who is responsible for repairing our streets?


Wyndham Hill streets are public streets. Constructed by the Developer, they were dedicated to the City and as such, the City is responsible for repairs. Residents are encouraged to report issues to the City. Homeowner taxes are the City of Temple's source of revenue to pay for street repairs.




Speeding: What does the HOA do about speeding on our streets?


Speeding is a matter for the authorities and should be reported to the Temple Police Department. The HOA has no authority or capacity to deal with speeders, however if residents feel the authorities are not patrolling adequately or seem unresponsive, the HOA, will consider making a request to the City.




Parking: Why does the HOA restrict parking on our public streets?


Street parking presents numorous community issues. Safety is compromised when streets are congested with vehicle parking. The overall appearance and home values are negatively impacted by cluttered and congested streets.




Boats & Trailers, etc. What are the rules?


Boats, trailers, motorhomes, and commercial vehicles may not be parked on the street for extended periods during the day or night. Exceptions are permitted during ARC approved construction projects.





HOA Business

HOA Dues: How much are annual dues and when do we pay?


Annual dues assessments and payment options are detailed on this website. To navigate to that page click this link... " Your HOA Account". The annual assessment amount, despite increased amenities and maintenance, increases are substantially below the rate of inflation. The HOA board of directors sets an annual budget and monitors expeses regularly. In fact, members, through "Your HOA Account" (from the "HOA Members" page) can review monthly HOA Financials.




Fines & Fees: What kind of fines and fees is the HOA authorized to charge?


A schedule of fines and fees is found in Article 5 of the Association Policy Manual. The manual is posted on the ‘Documents’ page of the Association website.




Entrance Landscaping: Who pays for irrigation and maintenance?


South 5th Street & Hartrick Bluff maintenance is performed by the HOA and the water is provided at no cost to the HOA, through a ‘Beautification Agreement’ between the Association and the City. Improvements along Wyndham Hill Parkway, Wedgewood Boulevard, and our community park are the Associations responsibility.




HOA Meetings. Are members notified when HOA meetings will be held?


Notice of regular and special meetings of the Board of Directors and Membership must be provided to members either by mail, email or posting on the official Association website. Meeting and posting requirements are detailed in Articles 11 & 12 of the Association Policy Manual, which can be downloaded from the ‘Documents’ page of the Association website. HOA members are encouraged to attend Association meetings.




HOA Dues: What is the money used for?


HOA dues are used to pay for common area maintenance, playground & swimming pool maintenance and operation, utilities, insurance, and administrative management of the Association, including
accounting and tax.




HOA Records: How do we get HOA meeting minutes and financial information?


Meeting minutes, financial reports and annual budgets are assessible from website “HOA Members” page.




Solicitors: What can be done about unwanted solicitors?


Uninvited solicitors and those without a city permit should be reported to the Temple Police Department. City ordinance stipulates that solicitors must have secured an appointment or have been invited to the premises by the owner or occupant and must have secured a city permit prior to the appointment.





Restrictive Covenants

Basketball Goals: Are permanent or portable basketball goals permitted?


Permanent installations may not be visible from a street. Portable goals must not be left out when not in use.




Construction Projects. Do room additions, swimming pools, fences, etc. have ARC approval?


To be in compliance with Wyndham Hill restrictive covenants, plans must be submitted to the ARC through the HOA Manager. ‘Plans Review Application Forms’ may be downloaded from the Architectural Review page of the Association website. Prior approval by the ARC is required.




Garage Enclosures: May we enclose our garage?


Only if acceptable alternate garage space is available, or will be provided as part of the project. For an approval, the ARC must find that the proposed project will result in a home that is harmonious with the overall appearance of the community. Prior approval by the ARC is required.




Storage Containers: Are temporary storage containers restricted?


There are restrictions on temporary storage containers, including trucks, PODS, or similar storage containers. Limitations include the period of time permitted and placement location. Prior approval by the ARC is required.




Resident Violations: No one seems to be doing anything about covenant violations. Why?


The Manager's office conducts drive-through inspections every three weeks. Violations that occur during evening hours are difficult to document. The HOA also allows members to report violations. Once received, the alleged violation is confirmed and the owner involved notified with a time allowance for correction before fines are levied. The process can be lengthy, especially when absentee owners are involved. When a violation is repeated it can appear to be a violation that has not been addressed.




Pets: What kind and how many are allowed?


No more than 4 pets per property are allowed and exotic or dangerous animals are absolutely forbidden. Pet restrictions are detailed in the "Restrictive Covenants" posted on the website "Documents" Page.




Noisy Neighbors: What can the HOA do?


When properly notified with specifics, including address, the HOA will request the owner to "hold it down" and to respect others right to peace and quiet. As a practical matter, noisy neighbors are difficult for the HOA to manage. When excessive, or the HOA's efforts are unsuccessful, the matter should be reported to the Temple Police Department.




Fences: Are fences required, must they be stained?


Wooden screening fences are required for every lot. The requirements, including wood type, construction, and location of fence pickets is set forth in the "Restrictive Covenants" found on the "Documents" page of the website. Wrought iron or wrought iron appearing aluminum fencing is required in locations where rear yards face green space. Chain-link type fencing may be used, only when inside wooden fenced areas and not visible from a street or other property. Such fences are usually for a dog or pet "run".




Fences: When must they be installed?


Yard fence construction must be completed upon completion of dwelling construction. As with landscaping, allowance is given when dwelling completion occurs during an extended period of inclement weather. Home owners are required to adequately maintain their fences.





Home Builders

Noise: What can be done about irritating construction noise?


Construction noise can be irritating, but it generally moves along as new subdivision phases build-out. Residents are encouraged to be tolerant... the noise you hear is similar to noise others likely tolerated while your home was being constructed. Following inclement weather, contractors attempt to make up time by working longer hours.




Builder Violations: Builders continually violate covenants. Why isn’t anything done?


The homebuilding subcontractor system is a big part of the challenge. Subs are often onsite only a short while, many times with workers who have no knowledge of covenants or do not care. The chronic shortage of workers compounds the problem with continual workers replacement. In an effort to “get builders attention”, HOA fines may belevied and liens placed on properties.




Noise: Whate hours are construcgtion workers allowed to work?


Normal hours are:

  • Mon - Fri: 7:00 a.m. - 6:00 p.m.
  • Saturday: 8:00 a.m. - 5:00 p.m.
Exceptions are made when justified by severe weather, extended periods of inclement weather, proximity to occupied dwellings, early morning concrete pours during summer months, and other justifiable urgency. Interior work that does not produce excessive noise is permitted outside normal hours.




Trash: Are Bella Charca contractors required to manage their trash?


Home Builders are required by contract, to manage their construction trash and debris. However, as with other violations, trash is challenging to manage, because of the subcontractor system of construction and sometimes difficulty in determining who is responsible. Residents are encouraged to report blowing or draining trash to the HOA with specific addresses and description (photos help) of the violation.





Updated September 22, 2020                                                                                                                 © Temple Wyndham Hill Property Owners' Association, Inc. 2013 to Present